About The Position

Valley Pizza Inc., a locally owned and operated Domino’s Pizza franchise, is hiring Customer Service Representatives in Pulaski, Tennessee. The starting pay is $10 to $14, with higher starting pay potentially offered based on experience, work history, and availability. Applicants should have open availability, including Friday, Saturday, and Sunday; weekends are a must. Ask the store general manager about pay and bring proof of experience. The role combines customer service with food preparation and store operations. Representatives prepare and cook pizzas to company standards, manage phone orders, serve customers at the counter, process payments, keep the work area clean, and support the team during busy periods. The job involves standing for extended periods and lifting 10–20 pounds, including stocking, food preparation, and taking trash to the dumpster. Evening, weekend, and holiday availability is required.

Requirements

  • Must be 16 or 17 years of age to start, as stated in the posting.
  • Open availability is sought; availability on Friday, Saturday, and Sunday is required, and weekends are a must.
  • Must be on time; punctuality and attendance are important.
  • Ability to work well in a team environment.
  • Good work ethic, quick learning ability, and eagerness to excel.
  • Professionalism and a friendly attitude.
  • Basic math skills for handling cash transactions.
  • Ability to stand for extended periods and lift 10–20 pounds.
  • Flexibility to work evenings, weekends, and holidays.
  • Strong multitasking abilities.
  • Basic computer skills for operating point-of-sale systems.
  • Excellent verbal communication skills in English.

Nice To Haves

  • Food handler's certification.
  • High school diploma or equivalent.
  • Previous experience in food service or customer service.

Responsibilities

  • Prepare and cook pizzas according to company recipes and standards.
  • Operate pizza-making equipment safely and efficiently.
  • Manage incoming phone orders accurately and politely.
  • Provide friendly, professional face-to-face customer service at the counter.
  • Handle cash and credit card transactions accurately.
  • Keep the work area clean and organized, and follow food safety and hygiene protocols.
  • Work with team members to support smooth operations during busy periods.
  • Assist with inventory management and stock rotation.
  • Upsell and promote special offers to customers.
  • Address customer complaints or concerns professionally and efficiently.
  • Follow company policies and procedures.
  • Assist with training new team members as needed.
  • Contribute to a positive work environment through teamwork and communication.
  • Perform opening and closing duties as assigned.
  • Arrive on time and ready to work.
  • Communicate clearly with customers and team members, and support colleagues as needed.
  • Help stock and prepare food, lift 10–20 pounds, and take trash to the dumpster.
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