Customer Service Rep(05641) - 1539 Celanese Rd

Domino's Franchise•Rock Hill, SC

About The Position

Domino’s Pizza is seeking a friendly, enthusiastic Customer Service Representative to take orders, answer questions, and help ensure customers have a positive experience. The role includes taking phone orders accurately and efficiently, answering questions about the menu, promotions, and delivery services, and addressing customer concerns. Representatives work as part of a team to support smooth operations and customer satisfaction. The position also requires following Domino’s pizza-making standards and procedures, maintaining a clean and professional appearance in accordance with the dress code, and working with hustle and energy in a fast-paced environment.

Requirements

  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills and ability to find solutions.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Ability to adhere to Domino’s pizza-making standards and procedures.
  • Ability to maintain a clean, professional appearance and follow the Domino’s dress code.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service and maintain a positive attitude.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to support smooth operations and customer satisfaction.
  • Follow Domino’s pizza-making standards and procedures.
  • Maintain a clean and professional appearance in accordance with the Domino’s dress code.
  • Represent the brand positively.

Benefits

  • Competitive pay of $10–$12 an hour.
  • Health insurance for eligible employees.
  • Paid time off for eligible employees.
  • 401(k) for eligible employees.
  • 50% off pizza.
  • Referral bonus.
  • Career development and opportunity to grow and advance.
  • Flexible scheduling.
  • Fun and friendly work environment.
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