Customer Service Rep(01503) - 1500 Interstate 70 Dr SW

Domino's Franchise•Columbia, MO
•Onsite

About The Position

Join the team as a Customer Service Representative at the Columbia, United States location. The role provides customer service and supports daily operations by greeting customers, taking orders, preparing pizzas, processing payments, and maintaining a clean work area. The representative also assists with inventory and restocking, follows company policies and food-safety regulations, and works with team members to keep operations running smoothly during busy periods.

Requirements

  • Excellent customer service skills and a friendly, professional demeanor.
  • Strong verbal and written communication abilities.
  • Basic math skills for cash transactions.
  • Ability to learn and operate ordering systems and point-of-sale software.
  • Physical stamina to stand for extended periods and lift up to 25 lbs.
  • Food-preparation skills and willingness to learn pizza-making techniques.
  • Flexibility to work weekends, holidays, and various shifts as needed.
  • Strong multitasking abilities and attention to detail.
  • Team-oriented mindset and positive attitude.
  • Basic computer skills for order processing.
  • Ability to work in a fast-paced environment while maintaining composure.
  • Commitment to maintaining a clean and sanitary work area.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Previous customer service experience is a plus, but not required.

Responsibilities

  • Greet customers and take orders by phone and in person.
  • Prepare and make pizzas according to customer specifications.
  • Process cash and credit card transactions accurately.
  • Provide customer service by addressing inquiries and resolving issues promptly.
  • Maintain a clean and organized work environment.
  • Collaborate with team members during busy periods to support smooth operations.
  • Handle multiple tasks in a fast-paced environment.
  • Assist with inventory management and restocking as needed.
  • Follow company policies and food-safety regulations.
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