Customer Service Rep(06757) - 1500 Wildcat Dr

Domino's Franchise•Portland, TX
•Onsite

About The Position

Customer service representatives at Domino’s Pizza receive and process orders by phone and in person, prepare products, and perform general store duties. Team members operate equipment, stock ingredients and supplies, take inventory, complete paperwork, and clean the equipment and facility. On-the-job orientation and training are provided. The role may offer opportunities to advance from customer service to management and beyond. The posting describes work that may be part-time or full-time and notes that schedules are intended to work with team members’ needs.

Requirements

  • Must be at least 16 years old.
  • Comprehend and give correct written instructions.
  • Communicate verbally with customers and co-workers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Meet the role’s physical demands, including prolonged standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
  • Be able to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped quarters, and changing temperatures.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Perform other store tasks, including outside tasks such as removing trash.
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