PT Weekend and Evenings

Planet Fitness • California, MD

2d • Onsite

About The Position

The Customer Service Representative provides a superior level of customer service to Planet Fitness members, prospective members, and guests, supporting an exceptional Judgement Free member experience. The role is part-time, with weekend and evening shifts, and starts at $15 per hour. Hourly increases are provided at 180 days, one year, and every six months thereafter, based on the employee’s anniversary date. Select shifts offer shift-differential pay.

National Fitness Partners is the largest Planet Fitness franchise, serving over one million members across more than 200 clubs. The company emphasizes accountability, drive, passion, ambition, and helping people through affordable fitness.

Requirements

• Customer service experience.
• Must be 18 years of age or older.
• Basic computer proficiency.

Nice To Haves

• High school diploma or GED equivalent preferred.

Responsibilities

• Answer phones in a friendly manner using the information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point-of-sale system.
• Promote PE@PF fitness instruction classes to active and new members.
• Provide a clean, sanitized, and safe club environment.

Benefits

• Growth opportunities; over 90% of the management team started as an entry-level team member.
• Competitive pay with scheduled hourly increases.
• Shift-differential pay for select shifts.
• PTO for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED