Customer Service Representative

Branded BillsTempe, AZ
Onsite

About The Position

We are seeking a skilled Embroidery Digitizer to convert artwork and logos into high-quality stitch files for embroidery production. This role is critical in ensuring designs translate accurately onto various materials while maintaining brand integrity and production efficiency.

Requirements

  • 1+ years of Customer Service experience
  • High attention to detail and ability to manage multiple projects
  • Strong problem-solving and time management skills

Responsibilities

  • Answering customer inquiries and help them with their order needs
  • Answering live customer inquiries and help them with their order needs
  • Accurately performing data entry of daily duties.
  • Build rapport with customers to help uncover additional product needs
  • Be passionate about the Brand and the products we sell
  • Answer inbound chats on social media platforms
  • Answer inbound calls
  • Engaging with customers and getting feedback on their experience
  • Provide in office feedback to Management

Benefits

  • Paid Time Off
  • Health insurance
  • 401k benefits
  • Employee discount
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