Customer Service Rep(08919) - 5051 Main Street, Unit 2

Domino's Franchise • Shallotte, NC

10d • Onsite

About The Position

The Customer Service Representative (CSR) is an in-store, front-line customer care role in Store Operations. CSRs take customer orders, build relationships, handle payments, and support Pizza Makers with toppings and dough. They also help with pizza making as needed. The position offers training and opportunities for career progression within Domino’s.

Requirements

• Be at least 16 years of age.
• Have an exceptional and positive attitude.
• Add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Have motor coordination to make precise movements rapidly and accurately.
• Be able to enter orders using a computer keyboard or touch screen.
• Understand and give correct written instructions.
• Be able to talk and hear on the telephone.
• Have near- and mid-range vision for most in-store tasks and depth perception.
• Be able to differentiate between hot and cold surfaces.
• Be able to direct activities; perform repetitive tasks; work alone and with others; work under stress; meet quality control standards; deal with people; analyze and compile data; and make judgments and decisions.
• Be able to stand for long periods, as most tasks are performed from a standing position.

Responsibilities

• Take orders over the phone and in person.
• Greet customers within 10 seconds.
• Build relationships with customers.
• Upsell products.
• Handle cash and provide correct monetary change.
• Keep the customer area clean.
• Assist Pizza Makers with toppings and dough.
• Enter and process customer orders using a computer keyboard or touch screen.
• Communicate with customers and co-Team Members to process orders.

Benefits

• Flexible hours
• Fast career progression
• Training opportunities and rewards
• Greater variety of work
• Smaller teams

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed