Customer Service Rep - Wasilla
About The Position
The Customer Service Representative helps Domino’s serve customers and prepare, bake, or deliver pizzas during busy hours. The role may be part-time or full-time and offers schedules intended to accommodate team members’ other commitments. Training and orientation are provided on the job, and opportunities for advancement may include management or franchise ownership. The position involves operating store equipment, stocking and preparing ingredients and products, receiving and processing orders by phone and in person, taking inventory, completing paperwork, and cleaning the equipment and facility. Team members work with customers and coworkers and may perform tasks in a range of in-store temperatures and weather conditions.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, reaching, and continuous hand use; deliveries can weigh up to 50 pounds.
- Ability to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, temperature changes, and sometimes adverse weather.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload and stock deliveries, including lifting and moving supplies.
- Perform store tasks such as changing sign prices, washing walls, and maintenance when needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
