Customer Service Rep(02830) - 901 W MORTON AVE

Domino's Franchise • Jacksonville, IL

1d • Onsite

About The Position

Domino's Pizza is seeking a friendly and efficient Customer Service Representative for its location at 901 W MORTON AVE in Jacksonville, United States. The representative supports a positive customer experience by greeting customers, taking and processing orders, answering inquiries, preparing pizzas to company standards and customer specifications, and handling cash and point-of-sale transactions. The role also involves maintaining a clean and organized work environment, following food safety and hygiene standards, assisting with cleaning, and collaborating with colleagues during busy periods. The position requires adapting to changing priorities and may involve lifting items weighing up to 25 lbs.

Requirements

• Strong customer service skills and a friendly, empathetic demeanor.
• Excellent verbal and written communication abilities.
• Basic math skills for cash handling and order processing.
• Ability to follow directions and adhere to company policies and procedures.
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Basic computer skills for operating order-taking systems.
• Ability to multitask in a fast-paced environment.
• Attention to detail to ensure order accuracy.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Team-oriented mindset and willingness to collaborate with and support colleagues.

Nice To Haves

• High school diploma or equivalent is preferred but not required.

Responsibilities

• Greet customers, take orders, and address inquiries professionally and in a friendly manner.
• Process customer orders accurately and efficiently by phone and in person.
• Prepare and make pizzas according to company standards and customer specifications.
• Handle cash transactions and operate the point-of-sale system.
• Maintain a clean and organized work environment while adhering to food safety and hygiene standards.
• Collaborate with team members to support smooth operations during busy periods.
• Assist with cleaning tasks to uphold store cleanliness standards.
• Adapt to multiple tasks and changing priorities.
• Lift and move items weighing up to 25 lbs as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed