Customer Service Representative

MCDOUGALL ENERGY INCLittle Current, ON
Onsite

About The Position

McDougall Energy is seeking a motivated, results-driven individual to join their team as a part-time Customer Service Representative at their Hilltop Esso Location in Little Current, ON. This position reports to the Site Manager and is responsible for providing prompt, efficient, and courteous customer service, maintaining a clean and safe work environment, ensuring accurate operation of cashier systems and balancing paperwork, adhering to company policies, and enforcing age verification for restricted product sales.

Requirements

  • High school diploma or working towards completion
  • Must be able to communicate clearly and effectively with customers and coworkers
  • Ability to stand for long periods of time
  • Must be able to work night shifts and weekends and holidays

Nice To Haves

  • Smart Serve Certification an asset
  • Friendly enthusiastic and customer service focused
  • Takes pride in their work
  • Superior customer service skills with a desire to be part of a performance-driven team
  • Previous experience in customer service/retail preferred

Responsibilities

  • Providing prompt, efficient and courteous customer service to all customers.
  • Maintaining a clean, safe, customer friendly work environment.
  • Ensure all exterior store conditions are maintained to enhance the properties curb appeal.
  • Ensure accurate operation of cashier systems.
  • Ensure all paperwork submitted is accurate and balanced.
  • Adhere to all company policies and procedures as prescribed.
  • Enforcing age verification for the sales of tobacco, lottery and alcohol products.

Benefits

  • Career growth and development through on-the-job training, professional courses, and peer learning
  • Pay: $17.60 per hour.
  • Employee & Customer Referral Programs
  • Employee Perks Programs
  • Employer Provided Uniforms and Personal Protective Equipment (PPE)
  • Employee Assistance Program
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