Customer Service Rep(02684) - 515 Wagner Ave

Domino's Franchise•Greenville, OH
•Onsite

About The Position

Domino's is seeking personable, energetic, dependable customer service representatives to process customer orders and support store operations. The role may be part-time or full-time and offers flexible scheduling, with the expectation that employees can work when the team needs them, including busy periods. The posting also describes shift leadership responsibilities: managing a team of 3 to 30 people, motivating staff, and setting a strong example for coworkers. Applicants must be at least 16 for the general position; the additional information specifies an age requirement of at least 18 for the described role.

Requirements

  • Be at least 16 years old for the general customer service representative role; the additional role details state applicants must be at least 18.
  • Communicate verbally with customers and coworkers to process orders in person and by phone, with a clear, upbeat speaking voice.
  • Have verbal, writing, and telephone skills for taking and processing orders.
  • Add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Be dependable, reliable, punctual, prompt, responsible, outgoing, energetic, personable, and self-motivated, with the ability to learn quickly.
  • For the described shift-leading role, have experience leading a team and the ability to motivate staff.
  • For driving duties, have a clean driving record, pass a Motor Vehicle Record check, hold a valid driver's license, and have access to a reliable insured vehicle.
  • Be willing to work when needed, including weekends and holidays.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas in storage, work areas, and walk-in coolers.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers in person and by phone, and enter orders using a computer keyboard or touch screen.
  • Manage and motivate a shift team of 3 to 30 people, ensuring staff are in the right place and performing the right tasks.

Benefits

  • Flexible scheduling.
  • On-the-job orientation and training.
  • Opportunities for growth, potentially into management.
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