Customer Service Rep(02921) - 55 E GREEN ST

Domino's Franchise•Champaign, IL
•Onsite

About The Position

Domino's Pizza in Champaign is seeking a friendly and efficient Customer Service Representative for its 55 E GREEN ST location. The representative is the face of the organization and helps ensure customer satisfaction while supporting restaurant operations. The role includes serving customers, processing transactions, preparing food, maintaining cleanliness, and working with team members and delivery drivers to fulfill orders promptly.

Requirements

  • Excellent customer service skills and a friendly, positive attitude.
  • Strong verbal and written communication abilities.
  • Basic math skills for handling cash transactions.
  • Ability to multitask effectively in a fast-paced environment.
  • Flexibility to work various shifts, including weekends and holidays.
  • Physical stamina to stand for extended periods and lift up to 25 lbs.
  • Team-player mentality and willingness to support coworkers.
  • Basic computer skills for operating point-of-sale systems.
  • Ability to follow directions and adhere to company policies.
  • Quick learning ability and attention to detail.

Nice To Haves

  • Food handling experience is a plus, but not required.
  • High school diploma or equivalent preferred.

Responsibilities

  • Greet customers warmly and take accurate food orders over the phone and in person.
  • Process cash and credit card transactions efficiently.
  • Prepare and cook pizzas and other menu items according to Domino's standards.
  • Maintain a clean and organized work environment.
  • Collaborate with team members to ensure timely order fulfillment.
  • Address customer inquiries and resolve issues professionally.
  • Assist with cleaning tasks throughout the shift.
  • Support delivery drivers by preparing orders for pickup.
  • Contribute to a positive team atmosphere.
  • Adhere to food safety and hygiene regulations.
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