Customer Service Representative
Broadway National Inc•Hauppauge, NY
•$23 - $27•Onsite
About The Position
Broadway National, one of Inc. 5000’s fastest growing privately owned companies, provides national and international Property Management services to high profile clientele throughout a wide range of businesses. Such businesses include Tech, Restaurant, Super Market, Facility Maintenance, Retail, Specialty and more.
Requirements
- Associate's degree preferred, however equivalent combination of education and experience will be considered
- Demonstrate customer service skills; excellent phone etiquette a must
- Strong verbal and written communication skills
- Ability to multi-task in a fast paced environment
- Pro-active, organized & detail oriented
- National retail & facility maintenance experience preferred
- Experience working with & managing sub-contractors
Responsibilities
- Receiving all incoming call inquiries, creating work orders, and dispatching all work orders
- Coordinating daily services with vendors, facility managers, customers, and technicians
- Obtaining cost estimates from vendors and reviewing with account management
- Following up with clients and projects daily
- Maintaining high profile customer relationships through phone and email correspondences
- Assisting the billing department as needed
- Managing all aspects of each job and taking accountability for each service provided
Benefits
- Medical, Dental and Vision
- Company paid Group Term Life Insurance
- 401 (k) Retirement savings plan (company match)
- Paid vacation, sick/personal time and floating holidays
- Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
