Customer Service Representative CSI#1775

Chevron • Petaluma, CA

1d • Onsite

About The Position

Chevron Stations Inc. is hiring a Customer Service Representative to provide guest service and perform cashiering, cooking, and cleaning at Chevron Gas Station CSI #1775 in Petaluma, California. Both part-time and full-time shifts are available, across a variety of schedules. The role includes handling retail and fuel transactions, preparing food and beverages, maintaining store inventory and cleanliness, and following company, safety, food-handling, and local regulatory requirements.

Requirements

• Be sufficiently proficient in English to understand company policies, safety training, and job instructions and to communicate effectively about work.
• Be available to work a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays.
• Have strong attention to detail.
• Be able to handle challenging situations professionally and exercise sound judgment.
• Be able to work independently and as part of a team.
• Possess current food-handling certificates where required by law in specific locations.
• Meet the minimum age requirement: 18 or older in California and Oregon; 21 or older in Washington and for graveyard shifts from 10 p.m. to 6 a.m.

Nice To Haves

• Cooking or restaurant experience.

Responsibilities

• Provide exceptional, courteous guest service, including greeting and thanking customers.
• Conduct point-of-sale transactions accurately and safely, including retail and fuel sales and multiple forms of payment.
• Manage the cash drawer, secure funds, and reconcile cashier sales at the end of each shift according to CSI procedures.
• Clean indoor and outdoor station facilities, including restrooms, islands, pumps, and car washes where applicable.
• Prepare food and hot beverages, following food safety, kitchen, and sanitation procedures.
• Monitor and restock ExtraMile and/or KKC food and beverage products to maximize sales and minimize loss.
• Promote store specials and marketing programs.
• Check delivered goods for price accuracy, distribute them throughout the store, and keep shelves and coolers stocked.
• Follow applicable local requirements when activating and filling vehicle fuel tanks.
• Maintain professional contact with coworkers, customers, vendors, contractors, and the community.
• Follow safety, security, quality, loss prevention, and company policies; promptly report accidents or incidents.
• Follow age-verification requirements for age-restricted products.
• Maintain a neat appearance and good personal hygiene, and attend work regularly and punctually.
• Perform other duties as assigned by management.

Benefits

• Direct deposit with competitive weekly pay.
• Health and wellness packages available for purchase.
• Education reimbursement program.
• Shift differential pay for select shifts and job titles.
• Management bonus program.
• Loyalty Service Time Program.
• Commuter benefit program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed