Customer Service Representative CSI#2208

Chevron•San Rafael, CA

6d•Onsite

About The Position

Chevron Stations Inc. is looking to hire a Customer Service Representative who will cook, cashier, and clean. This role involves providing exceptional guest service, conducting point-of-sale activities accurately and safely, maintaining station cleanliness, preparing food and beverage products, and actively promoting store specials. The position requires adherence to all company policies, safety guidelines, and local regulations, including food safety and carding for age-restricted products. Regular and punctual attendance is expected.

Requirements

Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.

Nice To Haves

Cooking/Restaurant experience preferred.

Responsibilities

Maintain courteous, professional contact with co-workers, customers, vendors, and community.
Maintain a neat appearance and good personal hygiene.
Support and follow established safety, security, and quality guidelines.
Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and others.
Ensure food safety hygiene in accordance with county regulations.
Follow federal law and company standards on carding customers for age-restricted products.
Work professionally with vendors and contractors.
Follow proper kitchen and sanitation procedures.
Provide exceptional guest service.
Conduct all point-of-sale activities accurately and safely.
Maintain cash drawer and perform cashier reconciliation.
Perform consistent station cleaning of indoor and outdoor facilities.
Prepare food and hot beverage products.
Manage foodservice and beverages to ensure maximization of sales and minimization of loss.
Actively promote store specials and marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods and ensure shelves are full.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel (Oregon only).
May perform other duties as assigned by management.