Customer Service Representative - Honour Roll Sushi

AMS of UBC•Vancouver, BC

21h•Onsite

About The Position

The Customer Service Representative is the first point of contact in all our venues and gives the first impression to our guests. They greet our guests and achieve sales goals through recommendation and suggestive sales techniques, resulting in superior guest service. They handle cash transactions while staying focused and level-headed even under pressure. We are looking for outgoing, friendly candidates who enjoy dealing with people while being hands on.

Requirements

Previous experience in a food service environment an asset
Food Safe certification is an asset
required to speak, read and write English
Ability to stand for extended periods of time (full shift)
Ability to learn quickly
Ability to work as part of a team
Ability to work in a fast-paced environment and remain calm under pressure
Ability to do shift work (daytime, evenings, weekends and holidays)
Ability to lift up-to 25kgs

Nice To Haves

Preference given to currently registered UBC students

Responsibilities

Provide friendly, prompt and professional guest service.
Demonstrate and apply exceptional product knowledge resulting in sales increases
Ensure front area is always clean.
Sanitize, mop, clean dishes and properly dispose of garbage, recycling and food waste.
Clear re-usable container bin and dispose to the master bin.
Assist guests in public areas by answering questions and providing directions, resulting in excellent guest relations.
Demonstrating excellent in-depth knowledge about products, AMS services and businesses, the venue and other services within the Student Union Building and on campus
Always following the AMS food safety procedures.
Demonstrating excellent grooming and uniform standards according to AMS procedures.
Working with the AMS mission statement and values to operate a successful department.
Other duties as required by Manager and Supervisor.