Customer Service Rep(04458) - 9107-A South Tryon Street

Domino's Franchise•Charlotte, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a friendly and enthusiastic Customer Service Representative. The role serves as a voice of the company by taking orders, answering customer questions, and helping ensure a positive customer experience. The representative works with the store team to support smooth operations and customer satisfaction. The company describes its principles as Golden Rule, Teamwork, and Enthusiasm, and offers opportunities for growth and advancement.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills and ability to find solutions.
Basic computer skills and familiarity with point-of-sale systems.
Must adhere to Domino’s pizza-making standards and procedures.
Must maintain a clean, professional appearance and follow the Domino’s dress code.
Must work with hustle and energy.
Must be friendly and maintain a positive attitude with customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service and maintain a positive attitude.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and customer satisfaction.
Follow Domino’s pizza-making standards and procedures.
Maintain a clean, professional appearance, follow the Domino’s dress code, and represent the brand positively.
Work quickly and efficiently in a fast-paced environment.