Customer Service Representative - State Farm Agent Team Member
About The Position
Crosby & Branch State Farm Insurance is looking to train the next high-quality team member for their expanding team. An Account Manager will work with customers to provide solutions for their auto, home, and life insurance needs. This is a great opportunity to start a career with a Fortune 50 insurance provider in State Farm. We are seeking individuals committed to teamwork, providing remarkable customer service, demonstrating a willingness to learn, and a daily commitment to success! Account Managers may be promoted to Agency owners after 18 months. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Westland. Our office is open 9am-5pm. We currently have 3 team members at our agency. We have 15 years of combined insurance experience in our office. Our agency has received awards including: Ambassador Travel, Legion of Honor, and Senior Vice President's Club. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Requirements
- Must pass a Michigan Property and Casualty Exam as well as, a Life and Health Exam.
- An account associate will not be paid to study for the exam. Studying is done online at home.
- Cost for the state exam and study materials are the responsibility of the employee.
- We will Reimburse any employee who passes the insurance exam within 3 attempts.
Nice To Haves
- Willingness to learn
- Daily commitment to success
- Teamwork
- Remarkable customer service
- Willing to work hard and expect results
Responsibilities
- Work with customers to provide solutions for their auto, home, and life insurance needs.
- Sales
- Telemarketing (outbound phone calls)
- Customer Service
- Meeting Minimum expectations
- Customer relationship management and retention
Benefits
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Training & development
- Advancement to potentially become a State Farm Agent
- Access to support network of other sales professionals
- Health Insurance
- Commissions paid out on a per policy bases to all licensed employees.
- Monthly and year end bonuses available
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
