About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a Customer Service Representative. The role focuses on taking customer orders, answering questions, and helping ensure a positive customer experience. Representatives work with the team to support smooth store operations and customer satisfaction. The position requires following Domino’s pizza-making standards, maintaining a clean and professional appearance in accordance with the dress code, working efficiently in a fast-paced environment, and providing friendly service.

Requirements

  • Must be at least 16 years of age.
  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Must work with hustle and energy and be friendly with customers.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service, including over the phone.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns patiently and understandingly.
  • Work as part of a team to support smooth operations and happy customers.
  • Follow Domino’s pizza-making standards and procedures.
  • Maintain a clean and professional appearance, follow the Domino’s dress code, and represent the brand positively.

Benefits

  • Competitive pay
  • Health insurance for eligible employees
  • Paid time off for eligible employees
  • 401(k) for eligible employees
  • 50% off pizza
  • Referral bonus
  • Career development
  • Flexible scheduling
  • Opportunity to grow and advance within the company
  • Fun and friendly work environment
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