Customer Service Rep(05564) - 814 North Charlotte Ave.

Domino's•Monroe, NC

10d•$10 - $12

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, North Carolina, is hiring a friendly and enthusiastic Customer Service Representative. The representative serves as a voice of the company by taking orders, answering questions, and helping ensure customers have a positive experience. The role requires working with the store team, maintaining a clean and professional appearance in accordance with the Domino’s dress code, following pizza-making standards, and working with speed and energy in a fast-paced environment. The company offers opportunities for growth and advancement.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills and ability to find solutions.
Basic computer skills and familiarity with point-of-sale systems.
Work with hustle and energy.
Maintain a friendly manner and smile when interacting with customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service and maintain a positive attitude.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and happy customers.
Follow Domino’s pizza-making standards and procedures to make pizzas consistently.
Maintain a clean and professional appearance in accordance with the Domino’s dress code and represent the brand positively.