Customer Service Rep(05576) - North Creek

Domino's Franchise•Huntersville, NC

About The Position

Domino’s Pizza is seeking a friendly and enthusiastic Customer Service Representative to take orders, answer customer questions, and help ensure a positive customer experience. The role involves taking phone orders accurately and efficiently, providing excellent service, explaining menu items, promotions, and delivery services, and addressing customer concerns with patience. Representatives work with the team to support smooth operations and customer satisfaction. The position also requires following Domino’s pizza-making standards, maintaining a clean and professional appearance in accordance with the dress code, and working quickly and efficiently in a fast-paced environment.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills and ability to find solutions.
Basic computer skills and familiarity with point-of-sale systems.
Must meet Domino’s pizza-making standards and procedures.
Must maintain a clean and professional appearance in accordance with the Domino’s dress code.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service and maintain a positive attitude.
Answer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns patiently and understandingly.
Work with the team to ensure smooth operations and customer satisfaction.
Follow Domino’s pizza-making standards and procedures.
Maintain a clean, professional appearance and adhere to the Domino’s dress code.
Represent the brand positively and work with hustle and energy.