CSR I - Terre Haute

Kirby Risk • Terre Haute, IN

8d • Onsite

About The Position

Customer Service Representatives at Kirby Risk Electrical Supply work directly with customers, vendors, and teammates to ensure orders are accurate, products are available when needed, and customers receive the support they expect. In this role, you'll support customers and branch operations through a variety of responsibilities, including providing responsive customer service, partnering with outside sales representatives, coordinating with vendors, assisting with product promotions, and supporting daily branch operations.

Requirements

• College coursework and/or 2+ years of relevant work experience
• Strong written, verbal, and interpersonal communication skills
• Detail-oriented with solid organizational and time-management skills
• Ability to learn new products, systems, and processes
• Ability to lift up to 50 lbs.
• Valid driver's license required
• Ability to work with multi-line phone systems and warehouse operations

Nice To Haves

• Experience in business-to-business sales or electrical distribution preferred
• Experience with inventory management and loading/unloading shipments
• Forklift experience a plus

Responsibilities

• Provide responsive customer service by phone, email, at the counter, and through order processing
• Partner with outside sales representatives to support customer accounts and identify solutions
• Coordinate with vendors to help ensure products are delivered accurately and on schedule
• Assist with product promotions, training opportunities, and other branch initiatives
• Support daily branch operations, including: Counter and Inside Sales, Warehousing and Inventory Management, Vendor and Customer Communications, Order Entry and Product Support

Benefits

• Medical, RX, Dental, and Vision insurance
• Life insurance and Employee Assistance Programs
• Tuition reimbursement and on-the-job training
• 401(k) with company match and Profit Sharing
• Paid Time Off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed