Customer Service Representative

Zimbrick Inc•Madison, WI

About The Position

This role involves interacting with customers to ensure a positive experience. Key responsibilities include greeting customers, building relationships, handling complaints professionally, answering phones, processing repair orders, and accurately handling payments.

Requirements

  • Communication skills
  • Teamwork
  • A positive and professional attitude
  • Ability to demonstrate the Company’s Core Values every day

Nice To Haves

  • No experience necessary

Responsibilities

  • Smile, greet and thank customers and assist them with any needs
  • Build positive relationships with customers
  • Handle customer complaints with poise
  • Answer phones
  • Review/process customer repair orders
  • Process payments from customers quickly and accurately

Benefits

  • Flexible schedules
  • Training
  • Full benefits package including 401K match and Profit Sharing
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