Customer Service Representative

Laurel Linen ServicePittsburgh, PA
Onsite

About The Position

Laurel Linen Service, Inc. is seeking a Customer Service Representative to join their team. This role is crucial for providing exceptional service to customers and supporting the company's operations. The ideal candidate will be dependable, motivated, detail-oriented, and passionate about helping others, with excellent phone skills and strong computer abilities.

Requirements

  • A professional and dependable team player who thrives in a customer-focused environment
  • Strong communication skills (both verbal and written) with the ability to communicate clearly and effectively
  • Proficient computer skills, including Microsoft Word, Excel, and Outlook
  • Ability to use a 10-key calculator by touch and handle basic accounting functions
  • High attention to detail and the ability to stay organized in a fast-paced environment

Responsibilities

  • Process basic accounting tasks and data entry with a focus on accuracy
  • Manage accounts receivable and handle customer inquiries over the phone
  • Provide excellent customer service and build strong, lasting relationships with clients
  • Support day-to-day administrative functions as needed

Benefits

  • Group Benefits Package including Medical, Dental, Vision, Short-Term Disability, Life Insurance, and 401(k) with generous company match
  • Paid Vacation
  • Opportunities for career growth and advancement
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