Remote Customer Service Representative
TEKsystems•Brookhaven, GA
•Hybrid
About The Position
Start a Service‑First Career That Makes a Real Difference. If you thrive on solving problems, enjoy meaningful conversations, and like learning as you go, this could be the role that launches your career. We’re looking for Member Support Representatives to join our fast‑paced, 24/7 contact center—where helping people comes first, whenever they need it most.
Requirements
- Strong communication skills and a genuine desire to help others.
- The ability to adapt quickly in a dynamic environment where no two days are the same.
- Curiosity and a growth mindset—prior experience is helpful, but no experience is required!
Responsibilities
- Serve as a trusted first point of contact by answering questions and resolving concerns with clarity, confidence, and care.
- Break down financial products and services into simple, relatable explanations that truly help members make informed decisions.
- Navigate multiple systems seamlessly while staying present and engaged in every interaction.
- Support day‑to‑day financial needs across accounts, cards, loans, savings, and retirement solutions.
- Spot opportunities to connect members with services that match their goals and build lasting relationships.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
