Remote Customer Service Representative
TEKsystems•Jacksonville, FL
•$20 - $20•Hybrid
About The Position
We’re looking for friendly, reliable individuals to join our team as Member Support Representatives in a fast-paced, 24/7 contact center. If you enjoy helping others and want to build valuable skills, this is a great place to start.
Requirements
- Strong communication skills and a desire to help others.
- Ability to stay focused and organized in a fast-paced environment.
- Willingness to learn—no prior experience required.
Responsibilities
- Serve as the first point of contact for members, answering questions and handling requests with professionalism and care.
- Share clear, helpful information about our products and services.
- Navigate multiple systems while actively listening and engaging with members to ensure a smooth experience.
- Assist with everyday banking needs such as savings, checking, loans, credit cards, and IRAs.
- Recommend services that fit members’ needs and build positive relationships.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
