Customer Service Rep(02684) - 515 Wagner Ave

Domino's Franchise•Greenville, OH
•Onsite

About The Position

Domino’s Pizza is seeking personable, energetic, dependable customer service representatives to take and process customer orders and support store operations. The role offers flexible scheduling and opportunities to grow, including potential advancement to management. Training and orientation are provided on the job. The posting also describes shift-leading responsibilities: managing a staff of 3 to 30 people, motivating the team, and serving as a role model. This aspect of the role requires being at least 18 years old, a valid driver’s license, access to a reliable insured vehicle, and a clean driving record that can pass a Motor Vehicle Record check. The stores are open seven days a week, including weekends and holidays, and employees must be willing to work when needed.

Requirements

  • Must be at least 16 years old for the general customer service representative role; the shift-leading responsibilities described require being at least 18 years old.
  • Ability to communicate verbally with customers and coworkers by phone and in person.
  • Clear, upbeat speaking voice when communicating with customers by phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • For the described shift-leading duties: experience leading a team and the ability to motivate staff.
  • For the described shift-leading duties: clean driving record, ability to pass a Motor Vehicle Record check, valid driver’s license, and access to a reliable insured vehicle.
  • Dependable, reliable, punctual, prompt, responsible, outgoing, energetic, personable, and a quick learner; self-motivated and able to maintain high standards as a role model.
  • Willingness to work when needed, including weekends and holidays.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
  • Prepare products.
  • Receive and process telephone orders and take orders in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Use the touch-screen computer system or keyboard to enter orders.
  • For the described shift-leading duties, manage and motivate a staff of 3 to 30 people and help ensure the team is in the right place and doing the right thing.
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