Customer Service Rep(04452) - 553 South Main Street

Domino's Franchise • Mt. Holly, NC

1d

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is seeking a friendly and enthusiastic Customer Service Representative. The role involves taking customer orders, answering questions, and helping ensure positive customer experiences. Representatives work with the team to support smooth store operations and customer satisfaction. The position also requires following Domino’s pizza-making standards, maintaining a clean and professional appearance in accordance with the dress code, and working efficiently in a fast-paced environment.

Requirements

• Positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills.
• Basic computer skills and familiarity with point-of-sale systems.
• Must adhere to Domino’s pizza-making standards and procedures.
• Must maintain a clean, professional appearance and follow the Domino’s dress code.
• Must work with speed and energy and be friendly with customers.

Nice To Haves

• A love for pizza.

Responsibilities

• Take phone orders accurately and efficiently.
• Provide friendly, positive customer service.
• Answer customer questions about the menu, promotions, and delivery services.
• Address and resolve customer concerns with patience and understanding.
• Work with the team to support smooth operations and happy customers.
• Prepare pizzas according to Domino’s standards and procedures.
• Maintain a clean, professional appearance and represent the brand positively.

Benefits

• Competitive pay
• Benefits for eligible employees
• Flexible scheduling
• Opportunity to grow and advance within the company
• Fun and friendly work environment
• Pizza discounts
• Health insurance for eligible employees
• Paid time off for eligible employees
• 401(k) for eligible employees
• Referral bonus
• Career development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed