Customer Service Rep(04452) - 553 South Main Street

Domino's•Mount Holly, NC

2d•$10 - $12

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is seeking a friendly and enthusiastic Customer Service Representative. The representative serves as a customer-facing voice of the company by taking orders, answering questions, and helping ensure customers have a positive experience. The role also involves working with the team to support smooth store operations and customer satisfaction. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work with hustle and energy in a fast-paced environment, and provide friendly service with a positive attitude.

Requirements

Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills and ability to find solutions.
Basic computer skills and familiarity with point-of-sale systems.
Must adhere to Domino’s pizza-making standards and procedures.
Must maintain a clean, professional appearance and follow the Domino’s dress code.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service.
Answer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and happy customers.
Follow Domino’s pizza-making standards and procedures.
Maintain a clean and professional appearance in accordance with the Domino’s dress code.
Work efficiently in a fast-paced environment and represent the brand positively.