Customer Service Representative
About The Position
Healthy Home Heating & Cooling LLC is seeking an outgoing, pleasant, and team-spirited Customer Service Representative for their De Pere, WI office. This part-time role focuses on providing incredible communication and support to customers. The position involves answering customer questions, scheduling appointments for HVAC services, communicating with customers via phone, text, and email, troubleshooting basic problems, and coordinating with service technicians to ensure efficiency. This entry-level role is crucial for customer satisfaction and field service activities.
Requirements
- Some customer service experience or knowledge
- Clear, effective, and professional communication skills for speaking over the phone, through text, and over email
- Positive attitude and pleasant customer service skills
- Flexibility to work some weekends and nights as needed
- Ability to work independently and manage your time effectively
Responsibilities
- Answer customer questions
- Schedule appointments for HVAC services
- Communicate with customers over the phone, text, and email
- Troubleshoot basic customer problems
- Stay in touch with service technicians throughout the day to ensure efficiency
Benefits
- Competitive base pay
- Performance-based bonuses
- On-the-job training
- Flexible scheduling
- Competitive salaries
- Great benefits
- Opportunities for continuous growth
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
