Customer Service Representative(07376)- 8060 Highway 55, Suite 55

Domino's Franchise • Rockford, MN

3d

About The Position

The Customer Service Representative provides quality service to customers over the phone and in person, promotes Domino's pizza products and specials, and processes cash and credit card payments. The role also includes cross-training in food preparation, store opening and closing procedures, oven operation, and packaging orders for delivery or carryout. The representative checks orders against quality standards and contributes to a collaborative, energetic, and fun team atmosphere.

Requirements

• Speak and write clearly and accurately.
• Demonstrate comprehension of a computer-based order entry system.

Responsibilities

• Uphold Domino's standards for grooming, uniform, and appearance.
• Collect cash and credit card payments.
• Promote pizza products and specials.
• Receive cross-training in preparing products and ingredients, opening and closing procedures, operating the pizza oven, and boxing products for delivery or carryout.
• Check products for accuracy against quality standards.
• Respond with a sense of urgency to store phone calls and carryout customers.
• Provide quality customer service to internal and external customers over the phone and in person.
• Contribute to and promote an atmosphere of teamwork, energy, and fun.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed