Entry Level Customer Service Representative - Immediate Hire

GEM VA INC. • Virginia Beach, VA

1d • $42,000 - $58,000 • Onsite

About The Position

We are seeking a motivated and dependable Customer Service Representative to join our growing team. This is a full-time opportunity for someone who enjoys working with people and is interested in developing experience in customer service, client support, communication, and business operations. Training is provided, and employees who demonstrate strong performance may have opportunities to take on additional responsibilities and develop leadership skills.

Requirements

• Professional, friendly, and customer-focused
• Strong verbal and interpersonal communicators
• Dependable and trustworthy
• Organized and able to manage multiple responsibilities
• Able to adapt to changing priorities
• Comfortable working independently and as part of a team
• Able to work effectively in a fast-paced environment
• Willing to learn and accept coaching
• Positive and professional when interacting with customers

Nice To Haves

• Previous experience in customer service, retail, hospitality, sales, or a similar customer-facing role is a plus but is not required.

Responsibilities

• Provide professional and friendly customer service
• Represent our clients and their products or services in a professional manner
• Answer customer questions regarding client programs, products, and services
• Provide accurate and helpful information to customers
• Assist with customer inquiries and basic service concerns
• Maintain positive relationships with customers
• Communicate customer feedback and questions to management
• Follow established company and client procedures
• Complete assigned customer service and administrative tasks
• Participate in team meetings and training sessions
• Work collaboratively with team members to meet daily responsibilities

Benefits

• Training is provided for qualified candidates.
• Employees will receive training and hands-on experience in customer service, client communication, product and service knowledge, and business operations.
• As employees gain experience and demonstrate proficiency, they may have opportunities to take on additional responsibilities and pursue leadership and management development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed