Customer Service Rep(02349) - 1450 N Cole St

Domino's Franchise•Lima, OH

10h•Onsite

About The Position

Domino’s Pizza is seeking personable, outgoing, energetic, dependable, and punctual customer service representatives. The role offers flexible scheduling and may be part-time or full-time, with opportunities to grow into management. Employees help make, bake, or deliver pizzas during busy hours and contribute to a fun, flexible workplace. In addition to customer service duties, the position description includes leading a shift team of 3 to 30 people, motivating staff, and serving as a positive role model. The job may involve driving for deliveries and requires availability when the team needs coverage, including weekends and holidays. On-the-job orientation and training are provided.

Requirements

Be at least 16 years old for the general customer service representative role; the additional information also states that the employee must be at least 18 years old.
Communicate verbally with customers and coworkers to process orders over the phone and in person.
Have a clear, upbeat speaking voice when communicating with customers by phone.
Add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Possess verbal, writing, and telephone skills to take and process orders.
Have the motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
Be able to enter orders using a computer keyboard or touch screen.
Have experience leading a team, as described in the additional information.
Have a clean driving record and pass a Motor Vehicle Record check.
Have access to a reliable, insured vehicle and a valid driver's license, as described for driving duties.
Be dependable, reliable, punctual, prompt, responsible, and self-motivated, and be a quick learner.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders, including orders taken in person using a touch-screen computer system.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
During a shift, manage and motivate a staff of 3 to 30 people and help ensure they are in the right place, at the right time, and doing the right thing.
Serve as a role model by being punctual, maintaining a positive attitude, and meeting high standards in interactions with customers and coworkers and in personal presentation.
Work when needed, including weekends and holidays.