Customer Service Rep(02821) - 7060 Burroghs Ave

Domino's Franchise•Plano, IL

About The Position

Domino's Pizza in Plano, United States, is seeking a friendly and efficient Customer Service Representative. The role helps ensure customer satisfaction and maintain the company's reputation for excellent service. Responsibilities include answering calls and taking orders, preparing pizzas, processing payments, assisting customers, keeping the work environment clean and organized, and supporting team operations.

Requirements

  • Strong communication skills and a friendly, professional demeanor.
  • Ability to follow directions and adhere to company procedures.
  • Flexibility to work weekends, holidays, and various shifts as required.
  • Basic math skills for accurate cash handling and order processing.
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Team player with a positive attitude.
  • Ability to work efficiently in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Customer-focused mindset and commitment to excellent service.

Nice To Haves

  • Previous experience in food service or customer service is a plus, but not required.

Responsibilities

  • Answer incoming phone calls and take customer orders accurately.
  • Prepare and make pizzas according to company standards.
  • Process cash and credit card transactions efficiently.
  • Provide customer service by addressing inquiries and resolving issues.
  • Maintain a clean and organized work environment.
  • Collaborate with team members to ensure smooth operations during busy periods.
  • Assist with various cleaning tasks as needed.
  • Handle and lift items weighing up to 25 lbs.
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