Customer Service Representative - Entry Level

GEM • Fairfax, VA

2d • Onsite

About The Position

We are seeking a motivated, friendly individual to join our team as an Entry-Level Customer Service Representative. This is a great opportunity for candidates with customer service, retail, hospitality, restaurant, or sales experience—and for those looking to start a new career. No previous industry experience is required. Paid training is provided. You'll work directly with customers at promotional events and retail locations, providing product information, answering questions, and creating positive customer experiences. Our team-based training program helps you build valuable skills while learning from experienced representatives and leaders.

Requirements

• Friendly, positive, and professional attitude
• Excellent verbal and written communication skills
• Strong customer service and interpersonal skills
• Ability to build rapport with customers
• Organized and able to prioritize multiple tasks
• Self-motivated and dependable
• Comfortable working independently and as part of a team
• Eager to learn and take on additional responsibilities

Nice To Haves

• Customer service, retail, hospitality, restaurant, or sales experience is a plus—but not required.

Responsibilities

• Provide customers with information about products and services
• Answer questions and resolve customer concerns
• Assist customers during promotional events and campaigns
• Build positive relationships with customers
• Document and update customer information accurately
• Learn about new products, services, and promotions
• Support sales, marketing, and customer engagement activities
• Work with your team to achieve customer and client goals

Benefits

• Paid training and professional development
• Hands-on customer service and sales experience
• Team-based training and mentorship
• Career advancement opportunities
• Growth from within
• Positive, energetic work environment
• Opportunities to develop leadership and communication skills

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed