REMOTE CSR Agent Entry Level
About The Position
Globe Life AO is seeking motivated individuals to join their team as Remote Customer Service Representatives / Client Success Specialists. This is a fully remote role where you will work with current and prospective clients through scheduled Zoom and phone appointments, provide exceptional customer service, explain benefit options, and help clients make informed decisions about protecting their financial future. The company provides training and mentorship, and no previous insurance experience is required. This is a 100% remote, independent contractor opportunity. Compensation is commission-based and performance-driven.
Requirements
- Strong communication and active listening skills.
- Customer-focused mindset with a passion for helping others.
- Positive attitude and willingness to learn.
- Self-motivated, dependable, and organized.
- Comfortable working independently in a remote environment.
- Basic computer proficiency and reliable high-speed internet.
- Be at least 18 years of age and legally eligible to work in the United States.
- Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
Nice To Haves
- Customer service, client success, retail, hospitality, healthcare, banking, education, military, administrative, or sales experience is welcomed but not required.
Responsibilities
- Meet with clients virtually using Zoom and phone.
- Guide new clients through the enrollment process.
- Provide outstanding customer service and ongoing client support.
- Explain life, accident, and supplemental health insurance benefit options.
- Develop personalized solutions based on each client's needs.
- Respond promptly to client questions and follow up as needed.
- Maintain accurate client records and documentation.
- Participate in weekly coaching, mentorship, and leadership development.
- Build long-term client relationships through trust, professionalism, and exceptional service.
Benefits
- Health Insurance Reimbursement
- Company-Paid Life Insurance
- Residual Income Opportunities
- Leadership Development
- Career Advancement
- Incentive Travel & Recognition
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
