Customer Service Representative (1442) - Alamo, TN

Domino's Franchise • Alamo, TN

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About The Position

Domino’s is hiring Customer Service Representatives for a store owned and operated by an independent franchisee. The role offers flexible scheduling with short or long shifts, and full-time or part-time hours. Team members take and process customer orders, provide customer service, and perform store tasks in a fast-paced environment. The position involves working with others or independently and following directions and quality standards.

The work environment includes exposure to changing and sometimes adverse weather during outdoor tasks, varying temperatures (including a cooler and hot work areas), food odors, cornmeal dust, compact work areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include unloading and stocking deliveries, lifting cases weighing up to 50 pounds, climbing stairs or a ladder occasionally, frequent bending and reaching, continuous hand use, and handling pizza-making and packaging tools.

Requirements

• Must be at least 16 years of age.
• Must be able to pass a background check.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Ability to follow directives, perform repetitive tasks, work alone and with others, and work well under stress.
• Ability to analyze and compile data and make sound judgments and decisions.
• Ability to lift and handle deliveries weighing up to 50 pounds.
• Ability to perform the physical duties described, including frequent reaching and hand use, bending, and occasional climbing.
• Talking and hearing on the telephone; depth perception and near- and mid-range vision; ability to distinguish hot and cold surfaces.

Responsibilities

• Take and process orders using verbal, writing, and telephone skills.
• Provide excellent customer service and meet strict quality control standards.
• Follow directives and perform repetitive tasks, both alone and with others.
• Unload deliveries using a hand truck and lift and stack cases of ingredients and supplies.
• Stock ingredients and shelves, clean work areas, and perform occasional maintenance tasks.
• Use pizza-making tools and equipment, including shaping dough and handling pizza peels and cutters.

Benefits

• Flexible scheduling and a choice of short or long shifts.
• Promotional opportunities, including Shift Lead, Assistant Manager, and General Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed