Customer Service Representative (5486) - Somerville, TN

Domino's Franchise•Somerville, TN
•Onsite

About The Position

Domino’s Pizza is hiring Customer Service Representatives for a store in Somerville, Tennessee. The role offers flexible scheduling, with a choice of short or long shifts and part-time or full-time hours. Representatives take and process orders, provide customer service, handle money, and perform other store tasks. The position involves working independently and with others, following instructions and quality standards, and carrying out repetitive tasks. Store conditions may include temperature extremes, food odors, cornmeal dust, compact work areas, hot equipment, sharp edges, and moving mechanical parts. Physical tasks include lifting deliveries, stocking, cleaning, reaching, bending, using hand tools and equipment, and communicating by telephone. Promotional opportunities may include Shift Lead, Assistant Manager, and General Manager.

Requirements

  • Must be at least 16 years of age.
  • Must be able to pass a background check.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to follow directives, perform repetitive tasks, work alone and well with others, work under stress, meet quality standards, provide customer service, analyze and compile data, and make good judgments and decisions.
  • Ability to perform the described physical duties, including lifting cases weighing up to 50 pounds.
  • Eye-hand coordination and the required near-, mid-range, far-, and night vision, depth perception, hearing, and ability to differentiate hot and cold surfaces.

Responsibilities

  • Take and process orders using verbal, writing, and telephone skills.
  • Provide excellent customer service.
  • Make correct monetary change.
  • Follow directives and strict quality control standards.
  • Perform repetitive tasks and work independently or with others.
  • Analyze and compile data and make sound judgments and decisions.
  • Unload and stock deliveries, with cases weighing up to 50 pounds.
  • Perform store tasks such as cleaning, maintenance, and handling pizza-making equipment.
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