Customer Service Representative
Columbus McKinnon Corporation•Hartland, WI
About The Position
Dorner Manufacturing, a Columbus McKinnon Organization, is growing and seeking individuals who desire more than just a job, but a workplace where they can thrive. The company fosters a culture that prioritizes work-life balance, open communication from leadership, and a commitment to continuous growth and innovation. This role offers a career where you can make a difference and still have time for personal priorities.
Requirements
- 2+ years as a manufacturing customer service representative or 5+ years of technical experience.
Nice To Haves
- Previous ERP and CRM experience is a plus.
- Bi-lingual (Spanish) is a plus.
Responsibilities
- Provide customers, distributors, and sales personnel with order and shipping information, order changes, RMA's, expediting, and parts pricing.
- Enter orders for standard conveyors.
- Distribute leads to the channel.
- Navigate Salesforce and perform basic information lookups.
- Provide technical assistance to team members and distributors as qualified and approved by a manager/lead.
Benefits
- Free coffee daily
- 11 paid holidays
- Vacation and paid sick time
- Medical, Dental, Vision insurance, effective day 1
- 401(k) with company match
- Paid parental leave
- Tuition assistance
- Disability insurance
- Dress for your day
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
