Customer Service Representative
Waste Connections•Angleton, TX
•Onsite
About The Position
As a member of our team of Customer Service Representatives, you will feel like you’re a part of something bigger than yourself. Our Customer Service team works together towards a common goal, connecting with our fellow community members to solve problems and provide best in class environmental services. This position is at our Alvin, Texas location and expected hours are Monday-Friday 8am-5pm.
Requirements
- 1+ years of Customer Service experience.
- Typing and 10-key skills are required.
- Excellent organization and communication skills.
- Ability to analyze and solve problems.
- Gather data, compile information, and prepare reports.
Nice To Haves
- Experience in a high call volume atmosphere a plus!
- Experience with MS Word, Excel, and Email preferred.
- Bilingual is Preferred
Responsibilities
- Work in conjunction with other departments to resolve customer disputes.
- Work in a fast paced, cooperative, high call volume environment.
- Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints in a courteous manner.
- Use our customer relationship software while on the phone to receive orders for installation, activation of services, discontinuance of services, or changes in service.
- Solicit sale of new or additional services.
- Assist in other areas as needed
Benefits
- medical
- dental
- vision
- flexible spending account
- long term & short term disability
- life insurance
- 401K retirement
- unlimited opportunities to "Connect with Your Future"
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
