Customer Service Representatives

Sutherland • Chesapeake, VA

13h • Hybrid

About The Position

We’re Sutherland and we’re seeking Customer Service/Emergency Services Representatives. Join us and support one of our public utility clients while working with leading technologies and systems as well as a dedicated team of leaders and peers to support you. Because our client is a public utility, we support them and their customers 24/7. Employees must have full availability to work various shifts and able to work at least one weekend day. You must work on-site for a minimum of 6 weeks, than can transition to remote work.

Requirements

• Excellent verbal and written communication skills
• Full time availability
• Driven by solving problems and meeting goals
• Familiar with Microsoft Office
• Experienced in customer service with strong multi-tasking skills
• High school diploma or equivalent

Benefits

• Hourly rate
• Medical, dental and vision benefits
• Paid training & PTO
• Advancement opportunities
• Additional pay incentives as well as monthly rewards & recognition programs
• Employee Discounts
• EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED