Customer Service Representative

Lumbermens•Cottage Grove, MN

18d•Onsite

About The Position

Working at our Cottage Grove facility, the Customer Service Team is working in partnership with our customers and suppliers delivering superior products. This position will specialize in our Building Materials division. Your team will serve as a call center for our Cottage Grove market.

Requirements

High School diploma/GED required
Some experience with Distribution & Supply Chain
2-5 years’ experience in a professional customer service environment
Strong communication skills, both verbal and written
Friendly, professional demeanor
Dependable
Ability to work cooperatively with fellow employee owners
Ability to effectively move between a variety of tasks
Ability to productively manage tasks and complete work accurately in a timely manner
Proficient in Microsoft Office

Nice To Haves

College degree preferred

Responsibilities

Living Out Lumbermen’s Culture – Modeling Lumbermen’s core values while creating an atmosphere where Lumbermen’s is ‘first choice’ of our customers.
Modeling Safety – Being a safety-minded team player who will contribute to the protection of all employee owners.
Quoting Products – Generating and delivering product quotes for customers accurately and in a timely manner.
Managing Inventory – Maintaining and managing inventory stock levels.
Customer/Vendor Support – Answer incoming customer/vendor inquiries and assisting them in timely problem resolution.
Order Data Entry – Entering incoming orders received from customers accurately and efficiently.
Production Collaboration – Working in tandem with the production team to ensure timely completion and delivery of customer orders.