Customer Service Representative
About The Position
Rynn’s Luggage, a member of the Baggage Airline Guest Services family, is seeking a Customer Service Associate to join our fantastic team! We are the industry leader in luggage replacement for airline customers. With over 35 years of experience, we offer a competitive salary with full-time benefits. Our hours of operation are 8am-5pm, allowing you to have an optimal work/life balance. The position requires a results-driven individual capable of interacting with a wide variety of people. You will contact customers via phone and email to discuss concerns and questions. The position requires social poise, warmth and friendliness while interacting with consumers who require your expertise.
Requirements
- Customer service experience preferred
- Strong communication skills a must
- Ability to work well with others and work as scheduled
- CRM experience a plus
- Computer skills and strong work ethic required
Responsibilities
- Ability to learn products and airline regulations of claim processing
- Ability to actively listen and identify customer’s needs
- Ability to problem solve and find resolutions to a variety of customer’s concerns
- Work well in a dynamic environment with other professionals
Benefits
- medical
- dental
- vision
- flexible spending accounts
- long/short term disability
- life insurance
- accident insurance
- 401k
- paid time off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
