Kinney Homecare Customer Service Representative
KPH Healthcare Services•Watertown, NY
•Onsite
About The Position
Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary.
Requirements
- Minimum: High School Diploma or GED
Nice To Haves
- 0-1 years previous experience in related position
- Previous Healthcare or DME experience
Responsibilities
- Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
- Verify all types of insurance and assist in creative financing when no insurance is available
- Set up initial paperwork
- Pre-qualify customers for reimbursement purposes
- Answer phone calls in a professional manner
- Project a positive first impression by greeting customers with exceptional customer care
- Computer input to include new patient data and various patient updates
- Unpack shipment when received and stock shelves as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
