Customer Service Rep(05577) - 1600 Cross Link Rd, #101

Domino's Franchise•Raleigh, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a friendly and enthusiastic Customer Service Representative. The role is the voice of the company and involves taking customer orders, answering questions, and helping ensure a positive customer experience. The representative works with the team to support smooth operations and customer satisfaction. The job requires adhering to Domino’s pizza-making standards, maintaining a clean and professional appearance in accordance with the dress code, and working with hustle and energy in a fast-paced environment. The position offers compensation of $10–$12 an hour, flexible scheduling, and opportunities for growth and advancement.

Requirements

Must be at least 16 years old.
Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must maintain a friendly demeanor and positive attitude with customers.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service, including over the phone.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns with patience and understanding.
Work as part of a team to support smooth operations and customer satisfaction.
Follow Domino’s pizza-making standards and procedures.
Maintain a clean and professional appearance, follow the Domino’s dress code, and represent the brand positively.
Work efficiently with hustle and energy in a fast-paced environment.