Customer Service Representative CSI#1759

Chevron•Santa Rosa, CA

2d•Onsite

About The Position

Chevron Stations Inc. is hiring a Customer Service Representative to cook, cashier, clean, and provide guest service at Chevron Gas Station CSI #1759 in Santa Rosa, California. The position is listed for part-time work on Friday, Saturday, and Sunday. Duties include handling retail and fuel sales, managing cash, preparing food and hot beverages, maintaining product levels, promoting store offers, and cleaning indoor and outdoor station facilities. Employees are expected to follow company policies and safety, security, food-handling, and sanitation procedures; communicate professionally with customers, coworkers, vendors, and contractors; and attend work regularly and punctually. The role involves standing and walking for extended periods, bending, lifting, pushing, and moving products, frequent handwashing, and working with hot equipment while using appropriate protective equipment. It may also involve exposure to outdoor conditions and walk-in coolers or freezers. The position is in the United States, and visas will not be granted. Applicants must meet the applicable minimum age requirement for the work location and shift.

Requirements

Sufficient English proficiency to understand CSI policies, safety training, and job instructions and to communicate effectively about work matters.
Availability to work a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgment.
Ability to work independently and as part of a team.
Current food-handling certificates where required by law in specific locations.
Must be at least 18 years old for California and Oregon locations; at least 21 for Washington locations, graveyard shifts from 10 p.m. to 6 a.m., and management positions.
Ability to stand and walk for long periods on hard and uneven surfaces.
Ability to bend, lift, push, and move products using proper lifting techniques; use team lifting for objects that are too heavy or awkward or weigh over 25 pounds.
Ability to meet the standing, bending, reaching, and moderate manual-dexterity demands of Krispy Krunchy Chicken procedures.
Ability to work safely with equipment that can reach and retain very high temperatures, using appropriate personal protective equipment.
Ability to tolerate periodic outdoor exposure and moderate exposure to walk-in coolers and freezers at 34°F or lower.
Ability to meet frequent handwashing and personal-cleanliness standards.

Nice To Haves

Cooking or restaurant experience preferred.

Responsibilities

Provide exceptional, courteous guest service and greet and thank customers while making eye contact.
Conduct point-of-sale transactions accurately and safely, including retail and fuel sales using multiple payment methods.
Manage the cash drawer, secure funds in a safe, and reconcile cash at the end of each shift according to CSI procedures.
Clean indoor and outdoor station areas, including restrooms, islands, pumps, and car wash facilities where applicable.
Prepare food and hot beverage products, following applicable food safety, kitchen, and sanitation procedures.
Monitor and restock ExtraMile and/or KKC foodservice and beverage products to support sales and minimize loss.
Promote store specials and marketing programs.
Verify delivered-goods prices and distribute goods throughout the store, keeping shelves and coolers stocked.
Follow local requirements for activating and filling vehicle fuel tanks where applicable (Oregon only).
Maintain professional contact with coworkers, customers, vendors, contractors, and the community.
Follow safety, security, quality, company, and loss-prevention procedures; report accidents or incidents to the manager immediately.
Maintain a neat appearance and good personal hygiene in accordance with CSI standards.
Follow carding requirements for age-restricted products.
Perform other duties as assigned by management.