Customer Service Rep(09192) - 2660 South Fifth St.

Domino's Franchise•Springfield, IL
•Onsite

About The Position

Domino's Pizza is seeking a friendly and efficient Customer Service Representative for its 2660 South Fifth St. location in Springfield, United States. The representative supports a positive customer experience by handling orders, preparing pizzas, processing payments, and assisting with daily store operations. The role requires working efficiently in a fast-paced environment, collaborating with team members, and helping keep the workplace clean and organized. Applicants must be able to pass a pre-employment drug test and criminal background check. Applicant information will be kept confidential according to EEO guidelines.

Requirements

  • Strong communication skills with a friendly and professional demeanor.
  • Ability to follow directions and adhere to company policies and procedures.
  • Flexibility to work various shifts, including weekends and holidays.
  • Basic math skills for accurate cash handling and order processing.
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Team player mentality with a positive attitude and easy smile.
  • Ability to work efficiently in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Customer-focused mindset with a commitment to providing excellent service.
  • Willingness to learn and adapt to new processes and technologies.
  • Must be able to pass a pre-employment drug test and criminal background check.

Responsibilities

  • Answer phone calls and take customer orders accurately and efficiently.
  • Prepare and make pizzas according to company standards and customer specifications.
  • Process cash and credit card transactions.
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintain a clean and organized work environment.
  • Collaborate with team members to ensure smooth operations during busy periods.
  • Assist with various cleaning tasks as needed.
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