Customer Experience Remote Representative

Globe Life AIL - Lisa Russel • Indianapolis, IN

4d • Remote

About The Position

AO | Globe Life is seeking motivated, service-driven individuals to join their team as Remote Customer Service Representatives / Client Support Representatives. In this role, you'll connect with clients through scheduled Zoom appointments, answer questions, explain benefit options, and provide exceptional service while building trusted, long-term relationships. No previous insurance experience is required. AO provides comprehensive training, licensing guidance, and ongoing mentorship to help you succeed. This is a fully remote business model that offers the opportunity to build a rewarding career with flexibility, professional development, and long-term growth.

Requirements

• Strong communication and interpersonal skills.
• Customer-focused mindset with a passion for helping others.
• Positive attitude and willingness to learn.
• Self-motivated with a strong work ethic.
• Comfortable working independently in a remote environment.
• Basic computer proficiency and reliable internet access.
• Strong organization and time-management skills.
• Adaptable, coachable, and committed to personal growth.

Nice To Haves

• No previous insurance experience is required.

Responsibilities

• Meet virtually with clients using Zoom.
• Provide outstanding customer service and client support.
• Explain life and supplemental health benefit options.
• Guide clients through the enrollment process.
• Build lasting relationships through exceptional service.
• Maintain accurate client records and follow-up documentation.
• Participate in weekly coaching, training, and professional development.

Benefits

• Health Insurance Reimbursement
• Company-Paid Life Insurance
• Residual Income Opportunities
• Retirement & Career Advancement
• Leadership Development
• Incentive Trips & Recognition Programs
• Modern Technology
• Weekly Pay + Performance Bonuses
• Flexible Schedule
• 100% Remote Work

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed