Customer Service Representative - Entry Level
MSI Inc.•Pleasanton, CA
•$50,000 - $65,000•Onsite
About The Position
We are hiring for an Entry-Level Customer Service & Fundraising Associate to support nonprofit fundraising events, pop-up campaigns, and community outreach initiatives in the local area. This role involves working at live events, retail pop-ups, and community activations, engaging directly with the public to promote nonprofit causes and drive donations. No prior experience is required—paid training and ongoing support provided.
Requirements
- Strong communication and interpersonal skills
- Comfortable working in fast-paced, public event environments
- Outgoing, approachable, and confident speaking with new people
- Reliable, punctual, and team-oriented
- Willingness to learn and grow through coaching
- Must be 18+ and authorized to work in the U.S.
Nice To Haves
- Customer service or retail
- Events, hospitality, or brand promotions
- Sales or fundraising
- Public-facing roles
Responsibilities
- Represent nonprofit organizations at events, pop-ups, and community outreach campaigns
- Provide friendly, professional face-to-face customer service
- Engage attendees, share information, and build meaningful connections
- Educate the public about nonprofit missions, programs, and impact
- Encourage and secure voluntary donations during events
- Assist with event setup, breakdown, and coordination
- Track interactions and maintain accurate records
- Attend team meetings, training sessions, and coaching workshops
Benefits
- Base pay + performance-based bonuses
- Paid training and hands-on mentorship
- Full-time hours with consistent scheduling
- Opportunities for advancement into leadership roles
- Ongoing professional development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
