Customer Service Representative
About The Position
Join the Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn’t just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence. Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment.
Requirements
- High School Diploma or equivalent
- Excellent computer skills
- Excellent communication skills
- Strong math skills
- Knowledge of auto parts and vehicles
Nice To Haves
- Transitioning military professionals are encouraged to apply.
Responsibilities
- Engage in helping customers with all situations related to their accounts, orders and discrepancies.
- Handle incoming calls and emails from customers inquiring about selling their vehicles.
- Maintain relationships with dealers, tow companies, and garages who continuously are looking to sell vehicles.
- Arrange vehicle pickups from customer homes and businesses.
- Maintain awareness of inventory levels and top sales parts
- Open communication with General Managers to maintain site-specific needs.
Benefits
- health, dental, and vision coverage
- 401(k) options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
